Starbucks has a ‘you-call-it’ culture allowing the customer to specify all modifications to the drink. For example instead of just ordering a Caffe Mocha, customers can order an Iced-decaf-triple-grande-five pump-soy-no whip-Mocha. Any beverage can have various flavored syrups and whipped cream may be added. Cappuccinos, and all other beverages with steamed-milk, can be made with more foam (“dry”) or less foam (“wet”).

Starbucks also offers blended beverages, such as its trademark “Frappuccino Blended Coffee”, a flavored drink of coffee, milk and sugar blended with ice. The name is a portmanteau of “frappé” and “cappuccino,” and was introduced in 1995. Along with Coffee Frappuccino base, Starbucks has a “Crème” base to make popular beverages such as Strawberries and Crème Frappuccino or a Double Chocolate Chip Crème Frappuccino.

Starbucks supplements these offerings with pastries, salads, cold sandwiches, hot panini, juices, and bottled water as well as coffee merchandise and at-home brewing equipment, bagged or scooped coffee beans, and (in some regions) pre-made hot breakfast muffin sandwiches.